Track Order
Find your order, invoice and shipping status. Log in to your account or use one of the options below.
Find your order and invoice
Log in to your account to view your orders, invoices and shipping status. Enter your email address to receive a login code.
View my ordersYou'll receive a verification code by email. No account? Use the same email address as your order.
Ordered as a guest?
Lost your invoice? Check your email (including spam folder) for the order confirmation. Still not found? Contact our customer service via support@buytorminhits.com.
Frequently asked questions about your order
How long does delivery take?
Orders placed before 12:00 PM are shipped the next business day from our warehouse in the Netherlands. Delivery typically takes 1-4 business days within the Netherlands and Belgium. View our shipping rates for other countries.
Where is my track and trace code?
Once your order has been shipped, you'll receive an email with the track and trace code and a link to track your package. Also check your spam folder if you don't see the email right away.
I want to cancel or change my order
Has your order not been shipped yet? Contact us as soon as possible and we'll see what we can do. Once shipped, cancellation is no longer possible, but you can start a return.
My package is damaged or incomplete
Received a damaged or incomplete package? Take photos of the damage immediately and contact our customer service. We'll resolve this quickly for you.
Which carriers do you use?
We ship via PostNL, DPD and FedEx, depending on the size, weight and destination of your order. View our shipping page for details.
